Hardware Support Services
Our iTeam Technical Services Department is responsible for support issues concerning hardware products.
Hardware Support Programs
Our Hardware Support cost is always based on a detailed custom quote as the support requirements are always associated with the type and amount of hardware involved.
Our hardware support agreement includes the following:
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Unlimited phone support to troubleshoot any hardware issues
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Equipment firmware updates when required*
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Unlimited e-mail support
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Parts and labor**
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Free mag stripe command cards when appropriate for the equipment. A total of 5 are provided for each device.
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All of the appropriate reference material and manuals
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All Installation manuals